Intercontinental Mark Hopkins Hotel - San Francisco

999 California Street, San Francisco, United States  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Intercontinental Mark Hopkins Hotel - San Francisco

Paid Wi-Fi
Parking

Paid parking

Luggage storage
24-hour

Late check-in

24-hour reception

Food/ Drinks

Restaurant

Lobby bar

Shuttle

City shuttle service

Fitness/ Gym

Fitness center

Spa and relaxation

Jacuzzi

Reflex massage

Editorial review:

The service here is impeccable, the rooms are spacious and nicely furnished and resemble lavish suites. There are amazing views from the upper floors and lounge. Some feel that this place needs a major renovation, but fans say its reputation is well-deserved.

Verified Reviews:

  • Beds were super comfy - Internet charge is between 15 to 20 dollars a day - Staff was friendly and helpful
  • Rooms are spacious and clean - Food is wonderful - Bed was so comfortable
  • Room service was excellent - Very helpful staff - Bathroom was spotless clean
  • Room was lovely, clean, quiet - Buffet was outstanding and featured american choices - Parking at hotel was $50 per day
  • Bed was great - Staff seemed very appreciative - Fantastic breakfast - Ac didn't work

Overview

The traditional Intercontinental Mark Hopkins Hotel lies in a financial area of San Francisco. The hotel was opened in 1998 in a 19-story contemporary building and renovated in 2006.

Many San Francisco sights, including Lombard Street, Nob Hill and Alcatraz are about 15 minutes' walk from the property. A 30-minute walk to the center of San Francisco.

This hotel is ideally placed close to restaurants, pubs and bars.

Well connected to many sights, Intercontinental Mark Hopkins Hotel is close to BART - Civic Center subway station and Sutter St & Mason St bus station. The hotel is around 20 km from Oakland International airport.

Rooms

Most of the 380 beautiful guestrooms feature unique décor, an in-room safe, ironing facilities, wireless internet, a dining area and climate control together with marble bathrooms. The rooms have a stunning view over the cathedral. The hotel rooms come with wooden floor and upholstered furniture.

Eat & Drink

The elegant restaurant serves fine meals. Offering American, Californian and continental meals, Aurea is situated 100 meters of the property.

A full breakfast is served and charges are applicable. 

Services

There are currency exchange, a luggage storage and parking available on the premises.

Relax

Cribs and babysitting for children are provided at Intercontinental Mark Hopkins Hotel. The property offers a gym and a fitness center helping guests to keep fit.

Internet

Wireless internet is available in public areas at USD 14.95 per day.

Guest Parking

Paid public parking is possible on site.

The hotel staff speaks English, German, French, Spanish, Italian, Dutch, Hungarian, Japanese, Chinese, Hindi, Bahasa Indonesian, Croatian.

Year renovated:   2006.  Number of floors:   19.  Number of rooms:   380.

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Facilities

General

  • No smoking on site
  • Paid Wi-Fi
  • Paid parking
  • Safe deposit box
  • 24-hour reception
  • Late check-in
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Public areas with access for disabled
  • Wheelchair access
  • Luggage storage
  • Elevator
  • Currency exchange
  • ATM/Cash machine
  • Gift/Newsstand
  • Lobby
  • Ice machine
  • Multilingual staff

Sports & Fitness

  • Fitness center
  • Tennis court
  • Golf course

Services

  • City shuttle service
  • Room service
  • Housekeeping
  • Car rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Limousine service
  • Shops/Commercial services
  • Newspaper service
  • Bell staff/Porter

Dining facilities

  • Paid breakfast
  • Restaurant
  • Lobby bar

Meeting facilities

  • Business center
  • Meeting/ Banquet facilities
  • Business services
  • Computer rental
  • Fax/Photocopying

Children's facilities

  • Cribs/ Baby cots
  • Babysitting/Child services

Leisure facilities

  • Live entertainment
  • Jacuzzi
  • Reflex massage

Room facilities

  • In-room air conditioning
  • Individual heating
  • Paid in-room safe
  • Mini-bar
  • Living room
  • Sitting area
  • Dressing area
  • Tea and coffee facilities
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Shared bathroom
  • Steam shower
  • Bathtub
  • Hair dryer
  • Bathrobe

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Paid movies/Video
  • DVD player
  • Direct dial telephone
  • CD player
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-in

  • from  3 pm

Check-out

  • until  12 pm

Children and extra beds

  • One child under the age of 17 may stay free of charge when using existing bedding. 
  • There are no extra beds provided in a room. 

How to reach hotel

hotel Intercontinental Mark Hopkins Hotel - San Francisco San Francisco location
Show big map »

Hotel Address:

999 California Street, San Francisco, United States

Get directions
City Center
  • San Francisco
    2.1 km
Airports
Train Stations
  • F Market Street Car
    1.6 km
  • Caltrain - 4th & King Street Station
    2.2 km
Underground stations
  • BART - Montgomery St. Station
    900 m
  • BART - Powell St. Station
    900 m
  • Bus stop
    200 m
Restaurants
  • Top of the Mark (cuisine: American)
    10 m
  • Tonga Room (cuisine: Asian)
    80 m
Beaches
  • North Beach
    760 m
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2006
  • Number of floors:
    19
  • Number of rooms:
    380

Rooms and availability

Style Room
  • Room size:

    28 m²

  • Max occupancy:

    2 persons

  • Check Prices
  • Room Facilities:
    • Private bathroom
    • Non-smoking
    • Bathtub
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Work desk
  • Ironing facilities
  • Connecting room
  • Voice mail
  • Telephone
  • Visual alert system
  • Bathroom:Roll in shower
  • Hair dryer
  • Bathrobe
  • Toilet
  • Bedding:Rollaway bed
  • Dining:Mini-bar
  • Coffee/tea maker
  • Media:Satellite TV
  • Universal AC/DC adapters
  • Stereo
  • CD player
Intercontinental Mark Hopkins photos Room Standard Room
Standard Room
  • Room size:

    29 m²

  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Private bathroom
    • Non-smoking
    • Bathtub
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Carpeted floor
  • Connecting room
  • Trouser/pants press
  • Voice mail
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Toilet
  • Bedding:Rollaway bed
  • Dining:Mini-bar
  • Coffee/tea maker
  • Media:Flat-screen TV
  • Universal AC/DC adapters
  • Wake up service
  • Stereo
  • CD player
  • Radio
Suite
  • Max occupancy:

    2 persons

  • Check Prices
Deluxe Room
  • Max occupancy:

    2 persons

  • Bed type:

    2 Double beds

  • Check Prices
Intercontinental Mark Hopkins photos Room Deluxe Room
Deluxe Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Private bathroom
    • Non-smoking
    • Bathtub
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Carpeted floor
  • Connecting room
  • Trouser/pants press
  • Voice mail
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Toilet
  • Bedding:Rollaway bed
  • Dining:Mini-bar
  • Coffee/tea maker
  • Media:Flat-screen TV
  • Universal AC/DC adapters
  • Wake up service
  • Stereo
  • CD player
  • Radio
Intercontinental Mark Hopkins photos Room
Executive King Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Private bathroom
    • Non-smoking
    • Bathtub
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Work desk
  • Ironing facilities
  • Connecting room
  • Voice mail
  • Telephone
  • Bathroom:Hair dryer
  • Bathrobe
  • Toilet
  • Bedding:Rollaway bed
  • Dining:Mini-bar
  • Coffee/tea maker
  • Media:Satellite TV
  • Universal AC/DC adapters
  • Stereo
  • CD player

Intercontinental Mark Hopkins Location

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  • Museums
  • Convention centers
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  • General

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What's nearby

Popular areas

  • Nob Hill100 m

Places of interest

  • InterContinental Mark Hopkins San Francisco100 m
  • Fairmont Hotel100 m
  • Tonga Room & Hurricane Bar100 m
  • Grace Cathedral200 m
  • Chinatown SF300 m
  • San Francisco Cable Car System500 m

Convention centers

Shopping areas

  • Union square500 m

Amusement

  • Ruby Skye400 m
  • Bonkers500 m

Museums

  • Chinese Historical Society200 m
  • San Francisco Performances Inc300 m
  • Cable Car Museum300 m
  • Cable Car Barn and Museum300 m
  • Cable Car Museum300 m
  • California Assembly of Local300 m
  • Aptsjw400 m
  • Jewish Museum San Francisco500 m

Halls

  • P S 449 Performance Studios300 m
  • Post Street Pavilion500 m

Universities, Institutes

  • Jean Shelton Acting School200 m
  • Great Western University200 m
  • Dharma Realm Buddhist Univ400 m

Theaters

Air business related

  • Tianda America Inc500 m

Medical care and Hospitals

  • Chinese Hospital400 m

Local attractions

  • St. Mary's Cathedral1.5 km
    1111 Gough Street at Geary Street, San Francisco
  • San Francisco City Hall1.6 km
    1 Dr Carlton B Goodlett Place, San Francisco
  • Lafayette Park1.7 km
    Washington, Sacramento, Gough and Laguna Streets, San Francisco
  • The Exploratorium1.6 km
    Pier 15, on the Embarcadero, San Francisco
  • Octagon House1.6 km
    2645 Gough Street, San Francisco

Near the hotel

  • Grace Cathedral250 m
    1100 California Street, San Francisco
  • Old Cathedral of St. Mary430 m
    660 California Street at Grant Avenue, San Francisco
  • Tin How Temple450 m
    125 Waverly Place, San Francisco
  • Glide Memorial United Methodist Church740 m
    330 Ellis Street, San Francisco
  • Cable Car Museum380 m
    1201 Mason Street, San Francisco
  • Chinatown500 m
    Grant Avenue, San Francisco
  • Wells Fargo History Museum700 m
    420 Montgomery Street, San Francisco

Restaurants nearby

  • Top of the Mark10 m

    Address: InterContinental Mark Hopkins, Floor 19
    Phone: 415-392 3434

    66% likes this, based on 386 reviews
    Cuisine: American
    Price Range: CAD 51 - CAD 63

  • Mark Hopkins Inter-Continental Hotel30 m

    Address: One Nob Hill
    Phone: 415-392-3434

    71% likes this, based on 51 reviews
    Cuisine: Continental

  • Rue Lepic90 m

    Address: 900 Pine St
    Phone: (415) 474-6070

    72% likes this, based on 158 reviews
    Cuisine: French
    Price Range: CAD 2 - CAD 51

  • Tonga Room80 m

    Address: 950 Mason St
    Phone: 415-772-5278

    75% likes this, based on 394 reviews
    Cuisine: Asian
    Price Range: CAD 44 - CAD 62

  • Nob Hill Restaurant30 m

    Address: 1 Knob Hill
    Phone: (415) 392-3434

    66% likes this, based on 35 reviews
    Cuisine: French

Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2006
  • Number of floors:
    19
  • Number of rooms:
    380
Hotels nearby

Intercontinental Mark Hopkins Reviews

Guest reviews are submitted by our customers after their stay at Intercontinental Mark Hopkins

Average guest rating

7.6out of 10
Fabulous
Based on 137 reviews

Guest reviews

  • Couple
    9.6

    The location, ambiance and history of this hotel is excellent for a first-time visit to San Francisco.

  • Couple
    9.6

    Nice room, comfy beds, friendly staff. Perfect location, a block from the trolley to anywhere.

    Like I read before booking the punning was loud, but not a huge deal. My only complaint was that I waited two hours (3 requests) for a corkscrew.

  • Family with children
    9.6

    It is veru well located. The rooms are very confortable. Excellent view of the city.

    Parking is expensive, but there is more convinient rates near the hotel.

  • Older travelers
    7.4

    Comfort of the room and helpful staff. courtesy car use to take you to a prescribed area. There was, however, no return pick-up. Complementary coffee early in the morning.

    There was no real coffee shop or dining room. There was a breakfast buffet but it was expensive and there was no a la carte menu. The location was not convenient to restaurants and shops. I would recommend this hotel with reservations for the reasons stated above.

  • Older travelers
    10.0

    Old style that is upodated very nicely.

    The top of the mark was too expensive. only used it once.

  • Group of friends
    7.4

    Loved the staff at the front desk and at the front door. They were all really friendly and provided excellent service.

    We did not like the availability of the concierge. There were multiple times we called and the line went to the messaging service. When we did get an answer the gentleman was short with us.

  • Older travelers
    8.4

    The service and concierge was wonderful. The rooms were cozy, but they were just regular hotel rooms, hardly worth the price. The hotel is getting by on reputation, not on wonderful food, rooms, drinks, entertainment, etc. The most disappointing thing to me was that there wasn't a spa. The hotel had to call someone from the outside to give me a massage...which was only mediocre. As great as the service was, we'll probably choose to stay somewhere else next time.

  • Couple
    8.2

    The room was very clean with a nice city view and the bed was extremely comfortable.

    The food at the signature "Top of the Mark" was not very good. Great view but below average food for a premium price.

  • Older travelers
    8.2

    The hotel is in a great location. Away from but close to all that San Francisco has to offer. The staff were friendly and helpful.

    The hotel shows a little wear in some areas. The bathroom in our room had some minor mold spots.

  • Single
    7.4

    Location and its breakfast with a great view

    The size of the bathroom, only one person can fit with difficulty because of the door and the size of it.

  • Single
    8.8

    The location is very nice. It's on top of the hill with nice top level view of the city and bay. It's also few blocks distance to union square where all the shops there. However, it's makes it difficult to get back to the hotel walking the hill up but getting a taxi or other transportation is only 5-6 dollars. The food is good bite pensive I found.

    The one thing I was frustrated off is that there is no free wifi available even in the lobby. You have to buy the Internet which is ok if it works well. The Internet connection was bad in the room I was in. Never worked. It worked only in the lobby. !! Plus they charge you different Internet connection for different devices u are using even if you are in the same room ( E.g laptop and iPhone ). Bottom line bad internet service. They can afford better.

  • Couple
    10.0

    We just loved this hotle. We were able to walk down to the shops and all over the city. The staff was super nice and helped out in anyway the could. I would have to say it was the bestest stay I have ever had in San Francisco. We will stay here again. Oh one more thing they had up graded our room because we were there for a Honeymoon and they had left a nice card and bottle of champagne for us too. Great service!

    None... The hotel rocked!!!

  • Single
    7.8

    See below. An honest appraisal from a decades long customer.

    The mark is simply worn out. We have been guests for many years. We even stayed in the penthouse for the Year 2000 millennium. Sad to say things have changed quite a bit. The room infrastructure maintenance is substandard. By way of example the room had been repainted without first covering up the old chips and holes. The result is a room with trim features that look nothing but second rate. We went up to the Top Of The Mark on a Friday night for drinks and the place was dingy ( run down). It was also half empty. In years gone by you were lucky even to get in the place. A wake up call for corporate management.. Folk are going elsewhere for ambiance. We went there for breakfast one morning and were told that all that was available was a $35 breakfast buffet. Not acceptable. This lovely, old landmark needs a total refurbishment and realignment of its services. We'll go elsewhere next time we're in S.F.

  • Family with children
    6.6

    The Bed materials, pillows, blankets were very comfortable. Yet, the mattress were too soft.

    This Hotel doesn't have a main dinning room. The bar was too small to fit for the guests who are staying and having dinner in the hotel. The bar keeps long waiting line of people in very small entrance. I think this hotel should have bigger dining restaurants. But the morning meal which included the charge were tasty and nice service.

  • Single
    9.2

    The location turned out to be perfect for the things I wanted to get to in SF, and for the things that were further away, the cabs were plentiful and quick.If you're planning to walk and see the sights, you'll need some other transport to get there in the first place.

    I had a room where the water pressure in the shower was nearly nonexistent. A mere trickle, it seemed. Probably a "Bay Area conservation" plan activity, that also magically reduces the hotel's expenses but doesn't cause the rates to drop.

How to reach hotel

hotel Intercontinental Mark Hopkins Hotel - San Francisco San Francisco location
Show big map »

Hotel Address:

999 California Street, San Francisco, United States

Get directions
City Center
  • San Francisco
    2.1 km
Airports
Train Stations
  • F Market Street Car
    1.6 km
  • Caltrain - 4th & King Street Station
    2.2 km
Underground stations
  • BART - Montgomery St. Station
    900 m
  • BART - Powell St. Station
    900 m
  • Bus stop
    200 m
Restaurants
  • Top of the Mark (cuisine: American)
    10 m
  • Tonga Room (cuisine: Asian)
    80 m
Beaches
  • North Beach
    760 m
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2006
  • Number of floors:
    19
  • Number of rooms:
    380